Privacy Policy

Understand what we collect, why we collect it, and how we keep it safe.

Your privacy clearly protected

This policy explains how we handle your personal information when you book, browse, or interact with us. It covers the type of data we collect, why we need it, how we protect it, and the choices you have.

Last updated: 01 September 2025

Introduction

East West Travel values your privacy. This policy explains what information we collect, why we collect it, and how we keep it safe.

What data we collect

Personal details like name, email, phone number, and payment details.
Booking details such as flights, hotels, and travel dates.
Technical information like IP address and device type.

How we use your data

To process bookings and payments.
To provide customer support.
To improve our website and services.
To send updates, offers, and service notices (you can opt out).

Sharing your data

We share your data only with trusted suppliers like airlines and hotels to complete your bookings. We do not sell your personal data to third parties.

Cookies and tracking

We use cookies to remember your preferences and track website usage. You can manage cookies through your browser settings.

Data security

We use secure systems, encryption, and access controls to protect your information. Despite our best efforts, no system is completely secure.

Your rights

Access the personal data we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new update date.

Contact us

If you have any questions about this Privacy Policy or your data, please reach out to our support team via email or phone.